They say the customer, or the guest, is always right. We're here to dispute that and share some stories that might prove otherwise.

Saturday, March 19, 2011

Help please? :S

-So for my first blog I had to share a story of my first day on my own after training in the hotel business. This story may make your cheeks red like mine :)
It was my very first day on my own at the first hotel I have ever worked at, and a guest came down to the front desk and asked me if I could come to his room and help him with his T.V. I said "Sure but I may not know exactly what I am doing since I just started." The guest was an older well much older gentleman and he was extremely nice. I get to his room expecting to just help him turn the channel and to my surprise the man wanted me to help him order a movie. The movie just so happened to be a porno!
I was slightly mortified but I remained calm and the guest might have seen the look on my face and replied "I just thought I'd try something different." So i was just ignoring that comment figured out how to order the movie, verbally told him and darted out as fast as my legs would move. Oh and something funny to add he was a fire victim and his insurance was paying for everything lol.
Talk about one awkward first day!

No comments:

Post a Comment