Here we go again.

So, it is that time of the month...again. Another weekend, another softball block. And that means all hell is breaking loose, in the form of not-so-civil disobedience.

We aren't totally sold out tonight, but we are pretty full, and we can only give out so many late checkouts. It's 2pm for rewards members and we aren't supposed to at all for non-rewards members, but one of my managers told me to go ahead and do a few for noon for them. So of course ONE TEAM is coming down wanting all five of the late checkouts.

I advised them to put all of their things in one room and just have that room be a late checkout so that they late checkouts didn't all go to one team, and they balked. I tried to tell them it would be the same as all of them getting late checkouts, except that other people would get a late checkout too (a way to cheat the system, sort of) and they stared at me like I was speaking Korean. I also told them it would help both them AND the desk, but they wouldn't go for it. So they'll probably tell their teammates to do a late checkout anyways, and not let the desk know, and nothing will get cleaned. Joy.

Late check outs and unicorns names Larry

When you work front desk at a hotel sometimes you are prompted with questions I know my last entry was about stupid questions, but sometimes you really have to wonder where these people come from. This morning as I’m going through my normal routine when I am bombarded by soccer teams wanting late check outs. I tell them that it is our policy that we can only give out three check outs per day.

I gave them there three rooms only to find out the shift before gave out three as well. In hopes that our poor housekeepers can go home sometimes today I put a stop to these late check outs. I want to know who thought it was a good idea to give late check outs in the first place. Who in the history of hotels started giving them? Because they make life hell, and if I hear “but I am an awards member” one more time someone is going to be decked. Okay, not really I would like to keep my job. BUT Let me explain some things, and make them clear: breakfast ends at 10, the pool is open at 7 and closes at 10, No you can not take home our blankets and pillows, our fire place is off because April and not snowing, LASTLY I live in Indiana not Louisiana I don’t know where or what 49 is nor do I know how to get there.

Thus sometimes working at a hotel can have its advantages. For example this morning a little girl came up to me and wanted me to meet her pet unicorn named Larry. She also drew me a picture of Larry to thank me for letting him stay here. Larry is now hanging in my cubby next to my stash of pringles. It’s the little things like that that help me get through the day.