They say the customer, or the guest, is always right. We're here to dispute that and share some stories that might prove otherwise.
Showing posts with label Laundry. Show all posts
Showing posts with label Laundry. Show all posts

Saturday, April 16, 2011

HOLY HELL IN A HANDBASKET.

Let me just say one thing before I get into this. I usually LOVE kids. I have a two year old niece that is my world. This does not, however, apply when I am at work.

We have 60 rooms. We are sold out tonight due to a softball tourney, and we have 146 people total in the hotel. And probably about 90 of those are kids. They do. Not. Listen. They are heathens.

They run in the halls (which I can see plainly on the cameras) and then tell me they weren't when I ask them not to.
They scream all day long, and then back talk when I tell them they need to keep it down due to noise complaints.
They use our drowning/safety devices as toys.
They put their feet on the tables, or stand on them.
They take food and drink in the pool DESPITE the three signs clearly posted and me asking them not to many times.
They stand right by my counter yelling while I am on the phone or with another guest.
They use 6 or 7 towels per person in the pool when they only need 1, forcing me to do more laundry.

And the parents/coaches?
They stand idly by and watch. And when I ask them to help me control the girls they say well it's not OURS that are doing it.

Yeah, this is my whole weekend.

Sunday, April 3, 2011

Laundry.

Some like it hot, some like it cold, but we all do our laundry. I get the privilege of doing it at work, so go me. I normally don't mind doing the laundry, because at my hotel every shift is supposed to (although 1st hardly does any and 3rd either bitches up a storm about it or leaves it for first, so either way I'm doing the bulk of it.) But one thing I DO mind is the stains. You would honestly not believe how many I've seen and what they're made of. I've seen it all; blood, pee, grease, coffee, puke, nail polish, makeup... It's endless.

Of course I dislike all of these for various reasons (blood and pee for the ick factor, nail polish and grease because it is impossible to get out of our immaculate white sheets and towels, coffee because they could use paper towel, TP, or Kleenix to soak it up), but the one that makes me actually angry sometimes is MAKEUP. And I'm not talking a bit of eyeshadow or blush. I'm talking full on ridiculous ORANGE foundation.

(Aaah, the orange duckface. A very peculiar species indeed.)


It's flustering for two main reasons; first, WHO has skin that color? No one. It's unnatural. Two, WHY would you smear your uggo orange face all over our nice linens?! I remember when my sister and I started wearing makeup. Our towels weren't a light color or even part of a nice set, but our mom all but eviscerated us if we wiped our made-up faces on her towels. Maybe our family is the only one that cares about our towels, but to me it seems like common sense.

These are just a few I found today.
Hand towel.

Washcloth.